We are hiring enthusiastic and customer-focused professionals for our International Voice Process. The role involves handling inbound and outbound calls, assisting international customers, and providing effective solutions wi...

About the JobWere looking for a Team Lead, Testing & Quality, to join our growing product development team and be responsible for owning, implementing, and executing test plans and test cases.As Team Lead, Testing & Q...

About the JobWe are looking for a user-obsessed UX Designer who thrives on solving complex problems through thoughtful design. You will partner closely with Product Managers and stakeholders to create intuitive and elegant ex...

About the JobThe Software Development Team Lead will have an opportunity to be part of the growing Product Development team and will be responsible for making the team aligned for functionalities development, while developing...

About the JobWere looking for a Scheduling Specialist to work in partnership with both our Operations and Workforce Management Team to align the accuracy of original schedules to forecasted work volume. Reporting to the Manag...

About the JobWe are revolutionizing the perception of customer service and are in need of your assistance. Currently, we seek a Financial Analyst responsible for analyzing and reporting financial data to executives to enhance...

: We are hiring enthusiastic and customer-focused professionals for our International Voice Process. The role involves handling inbound and outbound calls, assisting customers with queries, resolving issues, a...

Role & responsibilities Handle inbound and/or outbound calls from international customers with professionalism and clarity.Possess a minimum of 1 year of experience in an international BPO voice process, demonstrating eff...

Job Title: Corporate Team Lead Talent Acquisition Location: Hyderabad Mindspace Building No. 16, 5th Floor Shift: Day Shift Company: IntouchCXAbout IntouchCXIntouchCX is a global leader in customer experience management, ...

Job Summary:Join our IntouchCX team as a Customer Service Agent to help customers reduce their bills and optimize service usage. You will analyze customer usage, identify savings opportunities, and offer personalized solution...

Contact : 8125953326Mention HR Bhavani on Top of your ResumeJob ClassificationIndustry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer SuccessRole:...

As Human Resources Generalist (Employee Relations Specialist), You Will Manage internal inquiries with internal stakeholders in a timely manner for overall positive relationshipsAssist operations with performance management...

we're looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating Voice, Email, Chat and Social contac...

Overview of the positionTeam has an opportunity to be part of the growing product development team that should own the responsibility to make the team aligned for functionalities development, develop and deliver the tasks on...

About the JobWere changing the way people think about customer care, and we need your help!Were searching for a Recruiting Administrator to provide support to our Recruitment Team and be the face of our front desk reception t...

Overview of the positionSr. Software Developer has an opportunity to be part of the growing product development team that should own the responsibility to develop and deliver the tasks on time. Essential FunctionsIntegration ...

About the JobJoin us in transforming the perception of customer service! We are seeking a dedicated Data Analyst to analyze and report on operational data, enhancing program performance visibility. This role is vital in contr...

About the Job We are seeking a Communications Skills Trainer to conduct soft skills and language training for new hires based on the roadmaps defined. The ideal candidate will also carry out floor support interventions. As Co...

Job Title: Reporting AnalystLocation: HyderabadJob Type: Full-TimeJob Summary:We are seeking a detail-oriented and technically skilled Reporting Analyst to manage, develop, and maintain reporting solutions that support data-...

About the Job We re changing the way people think about customer service, and we need your help! We re looking for a Quality Assurance Team Lead to be responsible for recording, reviewing and evaluating production objectives ...

About the JobThe MIS Analyst is an integral role within Global Service Desk and is responsible for the design, development, implementation and support of mission-critical enterprise Business Intelligence (BI) reports, G-Suite...

We're Hiring: Financial Analyst Full-Time OpportunityAre you passionate about transforming data into strategic insights that drive real business impact? Were looking for a Financial Analyst with strong analytical skills an...

We re looking for someone with a good understanding of contact center functions including scheduling, call queues and forecasting volumes by half-hour segments As Real Time Analyst Supervisor, You Will Communicate data in...

About the Job We are looking for a dynamic and analytical Senior Capacity Planner with strong client-facing skills to join our Workforce Management team. This role will play a key part in driving operational efficiency throug...

Experienced WFM professional with over 2-8 years of hands-on expertise in workforce scheduling, capacity planning, and real-time management within BPO/Call Center environments. Proficient in Verint IEX TotalView, creating an...

As Real Time Analyst, You Will Evaluate large amounts of dataCommunicate data in a clear and concise manner to Management Teams, Team Leaders and team membersAdjust staffing and scheduling according to changing needs of the...

About the Job We are changing the way people think about customer care, and we need your help! We re seeking a Workforce Manager to direct, manage and supervise all activities related to the Workforce team for a dedicated Int...

We are searching for a Human Resources Executive - Onboarding to collaborate with our internal Operations teams to handle strategic Human Resources related issues and concerns We are looking for someone who can act as the...

About the Job We value curiosity, initiative, and a drive to improve things. As part of our Product team, youll help manage the tech suite that powers 25,000+ agents globally. If youre eager to grow your career in produ...

About the Job We are looking for an experienced Critical Incident and Problem Manager to join our IT Infrastructure team. This role is critical in ensuring the high availability and stability of our systems by driving the res...