Role & responsibilitiesJob Title: Bilingual Customer Support Representative (German & English) Location: Hyderabad Work mode: Work from OfficePosition Overview:We are seeking a dynamic, customer-focused individual to...

Role & responsibilities * Mention Shahistha naaz On Top of your resume - Give a call or drop a message on 9154225747We are looking for experienced professionals for our International Voice Support team. In this role, you...

:We are seeking dynamic and self-motivated professionals to join our international voice-based sales team. As part of the International Sales Process, you will be responsible for engaging with global clients (v...

About the JobWere changing the way people think about customer care, and we need your help!Were searching for a Recruiting Administrator to provide support to our Recruitment Team and be the face of our front desk reception t...

Role purpose: Ticket ManagementRouting of incoming tickets to the appropriate teams:Establishment and maintenance of a centralized ticket intake channel (currently not available)Data Processing and MonitoringTracking and moni...

About the JobWe are seeking an experienced Senior Database Administrator (DBA) to manage and maintain our database systems, ensuring their performance, availability, and security. The ideal candidate will have advanced knowle...

About the JobAre you looking for an exciting new challenge? IntouchCX is looking for you!As one of the worlds leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a >Were searchi...

About the JobWe are searching for a Human Resources Executive - Onboarding to collaborate with our internal Operations teams to handle strategic Human Resources related issues and concerns. We are looking for someone who can ...

About the JobWere searching for an Operations Manager to direct and manage all operational activities for certain programs while contributing to the campuss overall strategic direction. This role will execute day-to-day opera...

About the Job We are seeking a Full Stack Developer to play a role in the design, development and special projects for the client. The selected candidate will be responsible for ensuring all software solutions and enhancement...

About the JobThe Director of Special Projects is a strategic leadership role responsible for delivering insights and analytics to the C-Suite and management teams.This role is pivotal in shaping and enhancing customer experie...

Job description:About IntouchCX: IntouchCX is a global contact center outsourcer with over 35,000 employees across 14 countries. Founded in 2000, IntouchCX serves diverse industries including retail, healthcare, technology, a...

About the JobWe are changing the way people think about customer service, and we need your help!Were looking for a Resource Planner to join our Workforce Team, who supports IntouchCXs resource planning initiatives from a staf...

About the JobWe are changing the way people think about customer care, and we need your help!Are you passionate about performance and love the challenge of reporting and diagnosing trends in key performance metrics? Were look...

Job description:About IntouchCX: IntouchCX is a global contact center outsourcer with over 35,000 employees across 14 countries. Founded in 2000, IntouchCX serves diverse industries including retail, healthcare, technology, a...

About the JobWere looking for a Senior Technical Associate for ensuring quality service is provided with every interaction. This role involves learning and maintaining the knowledge of our partners brand, philosophy, products...

About the JobWere looking for a Real Time Analyst (RTA) to be responsible for monitoring, communicating and making changes that positively affect the real-time performance of our team members. The ideal person will have a goo...

Were looking for a Team Lead to provide front-line direction to our Customer Service Representatives (CSRs), ensuring quality service is provided with every customer interaction. This role involves learning and maintaining th...

About the JobWe are revolutionizing the perception of customer service and are in need of your assistance. Currently, we seek a Financial Analyst responsible for analyzing and reporting financial data to executives to enhance...

About the JobWere looking for a skilled and passionate AI Specialist to join our team and play a pivotal role in enhancing our operations. You'll be instrumental in optimizing our AI-powered bots, refining our knowledge base,...

About the JobReporting to the Vice President of Digital Solutions, the Salesforce Expert is responsible for being the technical expert and lead on supporting the varied needs of our clients'' use of Salesforce.The ideal candi...

About the JobWe are changing the way people think about customer service, and we need your help!We are seeking a Senior Financial Analyst to join our Finance team. Were looking for someone with the vision, experience and pass...

As Senior Systems Specialist (Windows), You WillManage and maintain server environments based on Microsoft technologiesTroubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, pr...

About the JobThe Workforce Analyst is responsible for analyzing and optimizing the customer experience across all touchpoints. This role focuses on mapping the end-to-end customer journey, identifying pain points, and develop...

Job Opening: German Language Expert Customer SupportLocation: HyderabadExperience: 6 months - 5years in any BPO industryMode of work: Work from officeMode of Interview: VirtualAbout the Role:We are seeking a German Language E...

:We are hiring energetic and detail-oriented individuals for our Chat Process team. Qualification:Minimum: 12th Pass / Graduate (Any Stream)Good written English communication skills are mandatory Experience:...

About the Job Were changing the way people think about customer service, and we need your help! Were looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the da...

About the Job Join us in transforming the perception of customer service! We are seeking a dedicated Data Analyst to analyze and report on operational data, enhancing program performance visibility. This rol...

Job Role: German language ExpertExperience: Minimum 6 MonthsLocation: Hyderabad:We are looking for a German Language Expert with strong communication skills and a B2 level proficiency in German to join our cus...

About the JobThe Senior Real Time Analyst position will be responsible for providing Workforce Management (WFM) as a service (RTA role) for a client command center. This person will be managing the vendor network.As Senior Re...