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Customer Relations Executive @ TP

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 Customer Relations Executive

Job Description

Roles and Responsibility
  • Handle customer inquiries and resolve issues professionally.
  • Provide exceptional customer service and ensure satisfaction.
  • Collaborate with team members to achieve business objectives.
  • Develop and maintain knowledge of products and services.
  • Meet performance targets and contribute to the organization's growth.
  • Build strong relationships with customers and colleagues.
Job Requirements
  • Graduate degree from a recognized university.
  • Excellent language proficiency, particularly in B2.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Basic computer skills and familiarity with CRM software.
  • Strong problem-solving and analytical skills.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Customer Retention - Non Voice
Employement Type: Full time

Contact Details:

Company: TP
Location(s): Malad

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Keyskills:   Apr Customer Service Analytical Skills Communication And Interpersonal Skills Crm

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TP

Petpooja is the largest next-generation Point of Sale Software platform with the usage of more than 1,00,000+ outlets live across India. We are a product-based software company based out of Ahmedabad, Gujarat. The company is present in more than 1000+ cities across India, with more than 1400+ emplo...