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Customer Support Executive - International @ TP

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 Customer Support Executive - International

Job Description

We are looking for a highly skilled and motivated Customer Support Executive to join our team in the International sector. The ideal candidate should have 0 to 3 years of experience.

Roles and Responsibility
  • Handle customer inquiries and resolve issues professionally.
  • Provide excellent customer service through various communication channels.
  • Collaborate with internal teams to address complaints and concerns.
  • Develop and maintain knowledge of products and services.
  • Meet performance targets and quality standards.
  • Build strong relationships with customers to enhance satisfaction.
Job Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong problem-solving and analytical skills.
  • Proficient in using computer systems and software applications.
  • Ability to adapt to changing situations and priorities.
  • Strong attention to detail and organizational skills.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Customer Retention - Non Voice
Employement Type: Full time

Contact Details:

Company: TP
Location(s): Noida, Gurugram

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Keyskills:   support executive customer service communication and interpersonal skills analytical skills customer support

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TP

Petpooja is the largest next-generation Point of Sale Software platform with the usage of more than 1,00,000+ outlets live across India. We are a product-based software company based out of Ahmedabad, Gujarat. The company is present in more than 1000+ cities across India, with more than 1400+ emplo...