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Cloud Support Engineer @ Web Synergies

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 Cloud Support Engineer

Job Description

AWS Cloud Support Engineer (Malaysia Only)


Role Purpose
The AWS Cloud Support Engineer provides hands-on support for cloud environments, primarily AWS, assisting in migration, operations, and separation/divestment activities within enterprise programs.

Key Responsibilities

  • Support AWS cloud services including compute, storage, networking, and managed databases.
  • Assist in cloud migration, configuration, troubleshooting, and issue resolution.
  • Support identity and access management activities and security configurations.
  • Participate in separation/divestment tasks including account/subscription transitions and cutover support.
  • Ensure adherence to governance, security, and compliance standards.
  • Collaborate with project managers, technical leads, and vendors.
  • Maintain documentation, runbooks, and status reporting.

Required Experience

  • 23 years of experience in AWS cloud support or operations.
  • Exposure to cloud infrastructure, data services, and IAM concepts.
  • Experience working in enterprise or regulated environments.
  • Good communication and documentation skills.

Note:
This role is open only to candidates based in Malaysia. Relocation is not supported, and applications from outside Malaysia (including India) will not be considered

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Web Synergies
Location(s): Malaysia

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Keyskills:   Cloud Support AWS data lake databases data hub storage

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Web Synergies

Hewlett Packard Enterprise (HPE) is a global technology company providing IT infrastructure, cloud solutions, and enterprise services. It specializes in servers, storage, networking, and hybrid cloud technologies that help businesses accelerate digital transformation. With a strong focus on innovati...