Service Desk Engineer - Freshers Only @ Trigent Software

Job Description

Greetings from Trigent Software.

Candidates with excellent communication are highly preferred

Roles & Responsibilities:

- Expected to build knowledge and support the team.

- Participate in Problem Solving discussions.

- Assist in troubleshooting and resolving client issues effectively.

- Document client interactions and solutions for future reference.

- Collaborate with team members to enhance service delivery.

- Provide feedback on system performance and suggest improvements.

Professional & Technical Skills:

- Must To Have Skills: Proficiency in Service Desk Management.

- Experience with Service Desk Voice Support.

- Strong communication and interpersonal skills.

- Ability to analyze and resolve technical issues.

- Familiarity with ticketing systems and client management tools.

Additional Information:

- The candidate should have minimum 0-2 years of experience in Service Desk Management.

- This position is based at our Bengaluru office.

- A 15 years full time education is required."

Interested candidates can shared the CV to su*****a@tr****t.com or call/ whatsapp HR Sujath Ali - 7680048***.

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   Service Desk Management IT Service Desk Installation And Configuration Technical Helpdesk Technical Support Outlook Configuration IT Helpdesk Desktop Support Ticketing Tools Service Desk Technical Voice Process Troubleshooting