Business Development Manager- BPO Sales
- 3i Infotech
- 4 - 9 years
- Noida, Gurugram
- 2 months ago
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Job Description
Role Overview
We are looking for an experienced Sales / Business Development professional from the BPO industry who will be responsible for generating new business opportunities, expanding our client portfolio, and building strong relationships with CXOs, decision-makers, and procurement heads. The ideal candidate should have a proven track record of selling BPO services (voice, non-voice, back-office and knowledge process outsourcing) and driving revenue growth.
Key Responsibilities
- Identify, develop, and close new business opportunities in domestic and/or international BPO markets.
- Build and maintain strong client relationships with key stakeholders, decision-makers and influencers.
- Develop and execute strategic sales plans to achieve revenue and growth targets.
- Respond to RFPs/RFIs, create proposals and lead contract negotiations.
- Stay updated on market trends, competition, and customer needs to tailor solutions effectively.
- Collaborate with operations and solutioning teams to design customized client offerings.
- Represent the company at industry events, networking forums and client meetings.
- Maintain accurate sales pipelines, forecasts, and regular reporting for management.
Required Skills & Experience
- 4+ years of proven sales / business development experience in the BPO industry.
- Strong network and existing connects with decision-makers in key industries (e.g., E-commerce, BFSI, Healthcare, Retail, Telecom, Travel, etc.).
- Excellent knowledge of BPO services: inbound/outbound voice, chat/email support, back-office processes and value-added solutions.
- Demonstrated success in achieving or exceeding sales targets and generating multi-million revenue deals.
- Strong negotiation, presentation, and consultative selling skills.
- Ability to work independently with minimal supervision and deliver results.
- Willingness to travel domestically and internationally as required.
Preferred Qualifications
- MBA/PGDM in Sales, Marketing, or related field.
- Experience working with global clients (US/UK/ANZ/ME regions preferred).
- Exposure to digital transformation, automation and CX solutions will be a plus.
Please share CV on vi***********l@3i********h.com AND WhatsApp on 9082948***
Job Classification
Industry: BPM / BPOFunctional Area / Department: Sales & Business DevelopmentRole Category: Enterprise & B2B SalesRole: Enterprise Sales ManagerEmployement Type: Full timeContact Details:
Company: 3i InfotechLocation(s): Noida, Gurugram
Keyskills: BPO Business Development Business Acquisition RPO Client Acquisition Domestic BPO KPO Business Development Management New Logo Acquisition Client Handling
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3i Infotech
3i Infotech is a global IT products & services company committed to Empowering Business Transformation. A comprehensive set of IP based software solutions (20+), coupled with a wide range of IT services, uniquely positions the company to address the dynamic requirements of a variety of industry ...
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