Customer Delight Associate @ ETERNAL

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Customer Delight Associate

ETERNAL
0 - 2 years
Hyderabad
3 months ago
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Job Description

As a Customer Delight Associate, youll be part of a passionate team focused on turning complaints into compliments with speed, heart and thoughtful problem-solving.

What will you do?

Engage with our customers across chats, emails and calls to resolve their queries
Work in rotational shifts, as per the business requirements
Work from office for 5 days a week

An ideal candidate has :

A customer-first mindset and is a natural problem solver
0 to 2 years of experience in customer service or a related field
Strong communication skills in written and spoken English
Fluency in one or more regional languages - Tamil, Kannada, Marathi, Malayalam, Bengali.

Job Classification

Industry: Miscellaneous
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: ETERNAL
Location(s): Hyderabad

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Keyskills: Empathy Malayalam Problem Solving Marathi Customer Satisfaction Verbal Communication Tamil Communication Skills English Spoken English Kannada Customer Service Orientation Strong Communication Skills Interpersonal Skills

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Customer Delight Associate @ ETERNAL

Home > Customer Success