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Customer Delight Associate @ ETERNAL

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 Customer Delight Associate

Job Description

As a Customer Delight Associate, youll be part of a passionate team focused on turning complaints into compliments with speed, heart and thoughtful problem-solving.


What will you do?


  • Engage with our customers across chats, emails and calls to resolve their queries
  • Work in rotational shifts, as per the business requirements
  • Work from office for 5 days a week

An ideal candidate has :


  • A customer-first mindset and is a natural problem solver
  • 0 to 2 years of experience in customer service or a related field
  • Strong communication skills in written and spoken English
  • Fluency in one or more regional languages - Tamil, Kannada, Marathi, Malayalam, Bengali.

Job Classification

Industry: Miscellaneous
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: ETERNAL
Location(s): Hyderabad

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Keyskills:   Empathy Malayalam Problem Solving Marathi Customer Satisfaction Verbal Communication Tamil Communication Skills English Spoken English Kannada Customer Service Orientation Strong Communication Skills Interpersonal Skills

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ETERNAL

Blinkit (A Zomato Company) is a grocery and e-commerce platform. We pioneered the instant delivery model in India with over 10 million Indians shopping on Blinkit, for everything from grocery staples and vegetables to emergency supplies and electronics, and much more.