Walk-in || Customer Support Executive @ Tech Mahindra

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Walk-in || Customer Support Executive

Tech Mahindra
0 - 2 years
Noida, Gurugram
12 hours ago
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Job Description

Role & responsibilities

What you'll do

Roles and Responsibility

Associate will Issue an acknowledgement and offer resolution on the call.

Associate will resolve the customer query over call and provide solution w.r.t. customer query e.g. Billing / Product or Shipment tracking/refund / profile management / dispute handling / change of Plan or shipment / Points management / Damaged delivery etc.

Preferred candidate profile

Self-Motivated & Ability to Work Under Pressure

Customer Centricity

Should have critical thought process and decision-making capability with focus on accuracy.

Willingness to Learn

Skill Set required: Logical Reasoning, Problem Solving, Decision Making, Probing, Comprehension.

Should be able to display a high level of empathy while dealing with customer problems and humanize the communication aspect irrespective of the channel of interaction.

Connect On:

HR -Jagriti kasaudhan

Mail -J****************1@Te*********a.com

Preferred candidate profile

Good communication skills .

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Walk-ins

Contact Details:

Company: Tech Mahindra
Location(s): Noida, Gurugram

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Keyskills: Customer Support International Voice Process Inbound Voice Process Good Communication In English Bpo Voice International Voice Us Voice Process Voice Support Customer Handling International Calling

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₹ -3.75 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Tech Mahindra

HR Connect Ms. Rabeya 6291816768

Walk-in || Customer Support Executive @ Tech Mahindra

Home > Customer Success