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Customer Care Executive International Voice @ Personal Network

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 Customer Care Executive International Voice

Job Description

    Greetings from Personal Network!

    Top MNC Hiring: Customer Service Executive (International Voice | US/UK Shift)

    Location: Bangalore
    Process: International Voice (US/UK Process)
    Shift: Night Shift (Aligned with US/UK Time Zone)
    Position: Customer Support Associate International Voice

     

    Build Your Global Career with a Leading MNC!
    A prestigious multinational company is looking for fluent English speakers with excellent communication skills to join its International Voice Process team. This role offers international exposure, a dynamic work environment, and strong opportunities for professional growth.

     

    Key Responsibilities:

    • Handle inbound and outbound calls from international (US/UK) customers

    • Resolve customer queries and provide accurate product or service information

    • Ensure professionalism, empathy, and a positive customer experience on every call

    • Document customer interactions accurately in the system

    • Achieve performance metrics such as call quality, resolution rate, and CSAT

    • Collaborate with internal teams to ensure timely resolution of customer issues

     

    Job Requirements:

    • Experience: 1 to 4 years in International Voice / BPO / Customer Service

    • Excellent spoken English and strong communication skills (mandatory)

    • Willingness to work night shifts aligned with US/UK timings

    • Strong interpersonal and problem-solving skills

    • Basic computer knowledge and typing proficiency

    Immediate Joining Contact:

    • Nihal: 73hidden_mobile

    • Nithin: 98hidden_mobile5

    • Priya: 76hidden_mobile4

    Join a Top MNC and elevate your career with international customer service experience!

     

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: Customer Care Executive International Voice

Contact Details:

Company: Personal Network.
Location(s): Bengaluru

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Keyskills:   voice process international voice process international call center us staffing bpo international bpo

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Personal Network

Nine years in the recruitment business, we have consistently maintained the highest standards, meeting our clients' requirements to their complete satisfaction. Over the years, we have gained an intimate understanding of the IT milieu and the unique demands it makes on its people. Our venture into...