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International Service Delivery Executive @ Personal Network

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Personal Network  International Service Delivery Executive

Job Description

     

    Greetings from Personal Network!

    Top MNC Hiring International Voice Process (US Shift)

    Location: Manyata Tech Park, Bengaluru
    Process: International Voice (US Process)
    Shift: Night Shift (US Time Zone)
    Position: International Customer Service Executive

    Launch Your Career with a Leading Global Brand!
    A reputed top multinational company is hiring dynamic professionals with excellent English communication skills for its International Voice Process. This role offers global exposure, a professional work environment, and strong career growth opportunities.

    Key Responsibilities

    • Handle inbound and outbound calls with international customers (US market)

    • Resolve customer queries and provide accurate product or service information

    • Maintain high levels of professionalism and empathy on every call

    • Document call details accurately in the system

    • Meet performance targets related to call quality, customer satisfaction, and resolution time

    • Collaborate with internal teams to ensure timely issue resolution

    Job Requirements

    • Experience: 0.6 to 4 years in International Voice / BPO / Customer Service

    • Excellent spoken English and strong communication skills (mandatory)

    • Willingness to work night shifts (US timing)

    • Strong interpersonal and problem-solving skills

    • Basic computer knowledge and good typing skills

    For Immediate Consideration, Contact

    • Nihal: 73hidden_mobile9

    • Raj: 98hidden_mobile6

    Best Wishes,
    The Personal Network Team

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: International Service Delivery Executive

Contact Details:

Company: Personal Network.
Location(s): Bengaluru

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Keyskills:   international bpo international call center international voice process customer support customer service voice bpo voice customer care bpo voice process

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₹ 2 to 6 Yr

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Personal Network

Nine years in the recruitment business, we have consistently maintained the highest standards, meeting our clients' requirements to their complete satisfaction. Over the years, we have gained an intimate understanding of the IT milieu and the unique demands it makes on its people. Our venture into...