Training & Quality Manager @ IQX Global Solutions

Job Description

New hire training - Responsible for Training of all new VRM/PB Staff at the Unit on behavioral skills, Products-service & income, Processes- sales & service, sales conversation skills and Policies of the Bank to ensure best in class customer experience & productivity. 2. Mandatory certification - To ensure all new joinees are NISM and IRDA certified within stipulated no. of days. 3. Improvise on quality through re-training - To ensure high quality of product, sales and process. knowledge amongst all staff in the Unit through effective refreshers as per defined timelines and standards. 4

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Technical / Process TrainingTraining & Development
Functional Area: Not Applicable
Role/Responsibilies: Training & Quality Manager

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Keyskills:   Training Employee Development Team Collaboration Creativity Leadership Identifying Training Needs