Training and Development Lead @ IQX Global Solutions

Job Description

We are looking for a seasoned Learning and Development professional to lead our L&D initiatives. The ideal candidate will be responsible for developing and implementing a comprehensive L&D roadmap focused on building skills and capabilities to meet our dynamic business objectives. This role involves strategizing and executing learning interventions, enhancing employee and partner skills, and fostering a culture of continuous learning and development within the organization. Key Responsibilities: L&D Roadmap Development: Develop a strategic L&D roadmap to enable skill building and talent development in alignment with business objectives. Learning Interventions: Lead the design and implementation of learning interventions for employees and FAN partners. Training Design and Delivery: Coordinate and deliver L&D activities, ensuring they align with identified development needs. Financial Products Training: Develop training programs to enhance understanding of financial products. market trends, and regulatory changes. Sales and CRM Training: Design programs to improve sales skills, client relationship management, and communication within the broking context. Customer Service Enhancement: Implement strategies to improve customer service skills and client satisfaction. Stakeholder Collaboration: Collaborate with stakeholders to gather input and establish effective relationships for L&D initiatives. LMS Development (Moneyversity): Design and develop content for the LMS, engaging with partners to create bespoke learning interventions. LMS Utilization: Ensure effective use of the LMS to meet diverse learning needs. Reporting on LMS Impact: Provide leadership with insightful reports on the impact of LMS on learning outcomes. Culture and Values Promotion: Drive and institutionalize company culture and values across the organization. Succession Planning: Establish and implement succession planning for key talent development. Content Design: Design content for both In-person and Online training programs. Analytics and Reporting: Develop analytics and reporting mechanisms for L&D activities. PPA Assessment Tool Utilization: Leverage the PPA Assessment tool for leader self-awareness, recruitment, and talent development. Competency Framework Implementation: Implement an organization-wide competency framework to streamline L&D and other OD interventions. Training Needs Analysis: Identify, design, deploy, and review the effectiveness of training interventions based on current and future needs. Continuous Improvement:Proactively seek and implement continuous improvements and innovations in L&D processes. Compliance: Ensure compliance with internal and external audits for the department. Budget Management: Develop and manage an annual training budget aligned with organizational goals and L&D strategy. Qualifications: Masters degree in HR, Organizational Development, or related field. Proven experience in a leadership role within Learning and Development. Strong knowledge of L&D best practices and industry trends. Experience in designing and implementing comprehensive training programs. Excellent communication, leadership, and stakeholder management skills. Proficient in LMS management and e-learning platforms. Ability to analyze data and provide insights for decision-making. Creative thinker with strong problem-solving skills. Experience in the financial services or broking industry is preferred

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Technical / Process TrainingTraining & Development
Functional Area: Not Applicable
Role/Responsibilies: Training and Development Lead

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Keyskills:   Succession Planning Content Design Training Needs Analysis Continuous Improvement Compliance Budget Management Learning Development LD Roadmap Development Training Design Delivery Financial Products Training Sales CRM Training Customer Service Enhancement Stakeholder Collaboration LMS Development Culture Values Promotion Analytics Reporting PPA Assessment Tool Utilization Competency Framework Implementation