Customer Support Associate @ IGT

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Customer Support Associate

IGT
1 - 4 years
Noida, Gurugram
8 months ago
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Job Description

Key Responsibilities:

Assist customers with technical issues related to AI-powered products and services.
Resolve queries promptly email.
Guide users through product features and functionalities.
Collaborate with cross-functional teams to address complex customer concerns.
Monitor and report product malfunctions or recurring issues.
Maintain detailed records of customer interactions and feedback.
Stay updated on new features and functionalities to inform customers.
Provide training and support to junior customer support representatives

For more Info -

Contact Number - 9450396***
Mail - ha**********r@nl****h.in

Job Classification

Industry: Travel & Tourism
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Email Support
Employement Type: Full time

Contact Details:

Company: Fortune India
Location(s): Noida, Gurugram

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Keyskills: Travel Process Blended Process Email Support Non Voice Process Chat Support Email Process Amadeus International Ticketing Airline Process Airlines GDS Airline Ticketing Sabre International Process Galileo

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₹ 1.5-3.25 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Customer Support Associate @ IGT

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