Support Engineer, Scot Ww Long Term Planning And Forecasting
- Amazon
- 2 - 7 years
- Hyderabad
- 14 days ago
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Job Description
Supply Chain Optimization Technologies (SCOT) org is looking for Support Engineer to join the Long-Term Forecasting and Planning Team. We are a group that has fun at work while driving incredible customer, business, and environmental impact. We own highly scalable services that power worldwide customer demand, inventory, and cube forecasting. Your work will drive inventory and cube plans for millions of products across Amazon s global fulfillment network and influence multi-billion-dollar build decisions. This program is building a brand-new forecasting platform that delivers coherent, accurate, global-scale predictions. We are backed by a strong leadership group dedicated to operational excellence that empowers a reasonable work-life balance. As an established, experienced team, we offer the scope and support needed for substantial career growth. Support engineers troubleshoot, debug, evaluate and resolve computer-identified alarms, perform software deployments and migrations, host management and automate routine operational tasks. The position requires a combination of strong troubleshooting, technical and communication skills and includes a mix of on call and operational tasks and involve small-project software development work. Support Engineers also develop tools and automation to achieve human free operations. They use the right tool for the job, and modify software in a way that leverages the overall system architecture. If you have a strong Application Support background, are interested in growth and have passion to develop tools at large scale, this is the opportunity for you. About the teamWe are the LTPF team under Supply Chain Optimization Technologies (SCOT). SCOT is the name of a complex group of systems designed to make the best decisions when it comes to forecasting, buying, placing, and shipping inventory. Functionally these teams work together to drive in-stock, drive placement, drive inventory removal and manage the customer experience. 2+ years of software development, or 2+ years of technical support experience
Bachelors degree in engineering or equivalent
Experience troubleshooting and debugging technical systems
Experience in Unix Experience with AWS, networks and operating systems for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.
Job Classification
Industry: InternetFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Technical Support - Non VoiceEmployement Type: Full timeContact Details:
Company: AmazonLocation(s): Hyderabad
Keyskills: Unix Supply chain System architecture Automation Application support Operational excellence Operating systems Customer experience Forecasting Technical support
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