Customer Support Representative - Immediate Joiners ( Non Voice) @ IntouchCX

Job Description

Job Description

We are hiring experienced candidates for an International Chat Support role. The position involves handling customer queries via chat, providing timely solutions, and ensuring high-quality service for international clients.

Key Responsibilities

• Handle inbound international customer queries via chat
• Assist customers with issues, requests, and product/service information
• Maintain accurate records of interactions in CRM
• Provide timely resolutions and follow-ups
• Ensure adherence to process guidelines and quality standards

Required Skills

• Minimum 6 months of experience in International Chat / Non-Voice Process
• Excellent English communication skills (Written & Verbal)
• Strong typing and problem-solving skills
• Customer-focused and detail-oriented
• Comfortable working in night shifts

Shift & Benefits:

• Night Shift (US/UK process)
• Attractive incentives & performance recognition
• Fixed salary
• Cab facility within 25 km

Additional Information:

• Work Location: Hyderabad (Onsite)
• Rotational shifts and rotational week-offs

Important Notice: IntouchCX does not charge any fees for recruitment. Candidates are advised to beware of fraudulent calls or messages demanding payment in exchange for job offers.

• Walk-in candidates are most welcome.
• Write Aakanksha HR on top of your resume before submission.

Interested candidates can reach to below recruiter.

Aakanksha HR

Email ID : aa*************r@in******x.com

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   International Chat Process International Non Voice Chat Process