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Contact Center Executive @ Perfect Publishing

Home > Customer Service (Domestic)

 Contact Center Executive

Job Description

can apply directly at (hr****t@gm**l.com)

No Walkins

Telephonic Interview of shortlisted candidates followed by Personal Interview

2 years committment staying as team member:get to sign 2 yrs agreement with the company (we do not demand or collect original documents or any deposits it is just to make sure we have ROI on whatever we are spending on training and grooming the candidate).

Along with Resume share your snap also

Job Location: Greater Kailash -  Part 1-South Delhi (Near Metro Station)

 Age Bracket: 24-30 years

Gender:Any

Working Days: 6Days (Saturday and Sunday) Rotational Off

Office Timings: 10-7 pm

  • Main Job Tasks and Responsibilities
  • Follows up with customer via telephone or email following initial first sales contact and schedule appointments.
  • Provide information to callers about company services and products
  • Manage inquiries and record the requests in given forms, software and web portals (training will be provided for software data entry and web portal data entry)
  • Manage inquiry sheets in given forms/formats and software
  • Should be very much familiar with MS Office and Internet.

Continued product education to better service customer calls

Skills/Requirements

  • One or more years experience of Telesales in a high volume fast, paced environment
  • Strong customer service and telesales skills
  • Experienced with Web Based Applications and Windows
  • Good organizational skills and the ability to multi-task and prioritize in a high-volume, fast paced environment
  • Ability to manage sensitive and critical client information
  • Excellent verbal and written communication skills
  • Problem solving and decision making skills
  • Superior closing skills

 

 

Company Details For

Company Website: https://www.advancedhairstudioindia.com/      

In the 1970s, having established Advanced Hair Studio as one of the largest hair restoration companies in the US, I returned to my native Australia to develop more effective procedures for hair replacement and restoration I knew there had to be a better way. Carl A. Howell, Chairman Advanced Hair Studio has a powerful history of 45 years and an international reputation as the worlds largest hair restoration and hair retention company, providing hair loss treatments for any type and stage of hair loss. With our unique combination of breakthrough technologies, we are continuously improving to ensure the best and the most advanced hair treatments, while  .more in website

Employement Category:

Employement Type: Full time
Industry: Personal Care / Beauty
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Contact Center Executive

Contact Details:

Company: perfect publishing
Location(s): Delhi, NCR

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₹ 3.0 - 3.5 Lakh/Yr

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Perfect Publishing

We believe everybody has a book in them and their story deserves to be told . . . and that it’s our job to make this possible! You, as the author, maintain full rights to your book and have full control over marketing, sales, and distribution. ->We can help with coaching, ghostwriting, and expert ...