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Urgent opening for the Customer care executive @ Subhadra Consultancy

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Subhadra Consultancy  Urgent opening for the Customer care executive

Job Description

    Hi Urgent opening for the WFH, need excellent English and candidates should have there own laptop and wifi connection.

    Interested please apply lookin

    Handle customer queries through calls, chats, and emails for the Blinkit process.

    Ensure customer satisfaction by resolving issues efficiently and professionally.

    Manage order-related concerns like delivery delays, refunds, and replacements.

    Maintain accurate call logs and case updates while adhering to quality and productivity standards.

    Collaborate with internal teams to ensure smooth communication and issue resolution.


    Eligibility Criteria:

    Excellent communication skills in English & Hindi (spoken and written).

    Education: Undergraduate / Graduate (any stream).

    Experience: Freshers and experienced candidates can apply.

    Must have a laptop/desktop with minimum 8GB RAM and Windows 10.

    Wi-Fi connection is mandatory.

    Comfortable with 24/7 rotational shifts (9 working hours including 8 productive hours + 1 hour break).

    6 days working, 1 rotational week off.

    On-the-job training provided (certification required post-training).


    Interview Process:

    HR Evaluation

    L1 Operations Evaluation

    L2 Operations Round

    Ambition Test

    Client Evaluation

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Urgent opening for the Customer care executive

Contact Details:

Company: Subhadra Consultancy
Location(s): Bengaluru

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Keyskills:   outbound chat bpo customer support customer service inbound customer care fresher

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Subhadra Consultancy

Subhadra jobs is a well established and experienced Top talent staffing and recruting, Market research and analysis and IT consulting in Bangalore. We offers Top talent staffing and recruting services, Market research and consulting services one step ahead than the other companies in Bangalore.   ...