Customer Support
- Reboot Xp
- 25 Positions
- Delhi, NCR
- 5 days ago
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Job Description
- Handle inbound and/or outbound customer calls, emails, or chats
- Resolve customer queries, complaints, and requests in a timely manner
- Provide accurate information about products, services, and policies
- Maintain a positive, empathetic, and professional attitude toward customers
- Escalate complex issues to the concerned team when required
- Maintain proper records of customer interactions and transactions
- Follow communication scripts and company guidelines
- Achieve defined KPIs such as quality, productivity, and customer satisfaction
- Collaborate with internal teams for quick issue resolution
- Good communication skills (English/Hindi as required)
- Basic computer knowledge and typing skills
- Problem-solving and active listening skills
- Ability to handle pressure and manage multiple tasks
Key Responsibilities:
Required Skills & Qualifications:
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Service (Domestic)Functional Area: Not SpecifiedRole/Responsibilies: Customer SupportContact Details:
Company: Rebootxp TechproLocation(s): Delhi, NCR+ View Contact
Keyskills: customer service customer support customer care
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₹ 0 to 1 Yr
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Reboot Xp
About us- reboot XP, the newest triumph from Linear Marketing Group - a renowned Financial Services powerhouse is strategically positioned to capitalize on the dynamic Indian market landscape, with a profound grasp of indigenous intricacies and extensive global knowledge. Our team of over 2000 exp...
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