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Desktop Support Engineer @ Tata Consultancy

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 Desktop Support Engineer

Job Description

Desktop Engineer


Exp: 4-8 years

Location: Pan India


Roles and Responsibilities

1. Deep knowledge in VMware Horizon 8.6+ and vSphere 7.0+ with experience in deploying the VDI in the environment in Horizon View.

2. Strong knowledge of Windows 10 & Windows 11 and migration of VDIs from one version to another.

3. Administering SCCM (System Centre Configuration Manager), Active Directory, file management and Windows troubleshooting.

4. Perform administration of VDI and virtual environments to include troubleshooting, break fix activities and configuring applications.

5. Supporting and maintaining a VDI environment, including experience with VMWare Horizon view.

6. Experience in User profile migration or similar tools like USMT etc. used for migrations.

7. Lead or participate in high level discussions and share with the team of the outcomes.

8. Able to work and interact with others in a structured/team environment.

Works in ticketing system to solve escalated issues.



Skillsets:


  • Windows Troubleshooting.
  • Configure environment.
  • User administration.
  • Managing VDIs in Horizon view
  • Manage and troubleshoot profile management.
  • Performing user migrations
  • Issue troubleshooting.
  • Flexible to work in out of shift timings.

Job Classification

Industry: IT Services & Consulting
Functional Area:
Role Category: IT Support
Role: IT Support
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate
Doctorate: Any Doctorate

Contact Details:

Company: Tata Consultancy
Location(s): Kolkata

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Keyskills:   desktop MS Office Outlook ticketing configuration desktop engineering desktop support

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Tata Consultancy

Tata Consultancy Services Ltd. Tata Consultancy Services Limited is an Indian multinational information technology service, consulting company headquartered in Mumbai, Maharashtra. It is part of the Tata Group and operates in 46 countries. TCS is one of the largest Indian companies by market cap...