Desktop Support Engineer - Chennai - Avalon
- Avalon Technologies
- 1 - 3 years
- Chennai
- 1 month ago
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Job Description
Role & responsibilities
- Monitor and respond quickly to incoming requests relate to IT issues.
- Maintain computer systems and support if any system goes down.
- Responsible for PCs, Laptops, Printers and related equipment (monitor, keyboard, mouse, hard drive, etc).
- Maintain user PCs, including upgrades and configuration as needed.
- Assist with onboarding of new users.
- Keep inventory of all equipment, software, and license users.
- Install, configure, and upgrade PC software.
- Input problems and resolutions into daily report and submit to HOD
- Ensure user satisfaction through continuous status information.
Skills Required
- General awareness of computer systems, PC repair, and network management
- Resourcefulness to troubleshoot new and critical technical issues as they arise.
- Ability deploy, configure, and support operating systems on desktop and mobile
- Understanding information security within systems and user devices.
Job Classification
Industry: BPO / Call CentreFunctional Area: BPO / Call Centre
Role Category: IT Support
Role: Desktop Engineer
Employement Type: Full time
Contact Details:
Company: Avalon TechnologiesLocation(s): Chennai
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About companyAbout Company: Avalon Technologies Limited (ATL), with an annual turnover of Rs850+Cr, is one of the leading fully integrated Electronic Manufacturing Services (€˜EMS€™) companies with end-to-end capabilities in delivering box build solutions in India, with a f...
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