Cafe Manager - Bengaluru/Bangalore - Compass
- Compass Group
- 5 - 8 years
- Bengaluru
- 11 months ago
- Email to a friend
- Report this job
Job Description
Previous Professional Training
2+ years of Supervisory/Executive / relevant industry experience.
Industry
Hotel/ Restaurant / Corp Catering/ Catering
Education
BHM/ Diploma/ Craft course / Apprentice/ Any Graduation ( Relevant Exp.)
Knowledge (knowing)
Inventory Management, Proficiency in Food & Beverage & industry related Audits / Compliance, Understanding of Food Costing
Skills
Communication , Interpersonal communication skills, Guest Relation , Team Oriented, Organized, Multi Tasking, Problem - Solving, Creativity , Record Keeping, Basic computer skills.
Ability
People
- People Management skills to ensure high retention, high engagement
- Drive a diverse and inclusive workplace
- Assist UM in partnering with people ops for recruitment & hiring.
- Assist UM in training, coaching, and mentorship of a team.
- Drive learning & growth agenda ( customer service skills, food or menu knowledge, client food program, HSE training etc).
- Regular interaction with a buddy trainer to drive and review the training/learning agenda.
Operations
- Ensure food is of good quality, presentable and served at the right temp. - Managing Events end to end
- On floor user Engagement
- Maintaining client facility protocol & guidelines.
- Ensure operations are run effectively and follow all safety guidelines.
- Understanding of vendor lines & vendor relations.
- Ability to solve problems and handle high stress situations.
- Assist UM/PM to drive client related initiatives( sourcing, procurement & sustainability initiatives.
- Able to perform job duties of every position in the cafe and multitask in accordance with the demands of the business.
- Officiating & Performing the jobs of day to day business of UM/PM in her/his absence - Drive client food program
- Coordinate with Internal & External stakeholders.
HSEQ
- Understanding HSE for the client and aligning with the compass HSE protocol.
Finance / Administration / Audits
- Responsible for the financials of the Cafe, including inventory control and ordering, food costs, working within set budgets, monitoring meal count, cost controls , profit and loss and understanding capex assets related to the site.
- Responsible for all cafe related applicable audits ( internal / external)
Attitude (wanting to do)
- Think fast, use techno savvy- Seek continuous technical improvement, Finds new/quicker ways of meeting goals, shows conviction in own judgment and decisions
- Openly share and co-create Delegates tasks to develop others
- Commitment (no absenteeism, punctuality, being proactive, helping others) - Proactivity & Willingness to Learn- Ask questions, try new things, ask for new tasks and challenges to acquire new skills
- Embrace Diversity Listens to others and values their contribution, receptive to new and builds on ideas and acts in ethical and socially responsible manner
- Win through Teamwork-Pursues friendly relationships with colleagues, shares own knowledge and insight and displays a high level of energy
- Takes Responsibility and making the big calls Uses the right influencing techniques to gain the necessary commitment
- Leadership posture, leading, guiding and correcting
- Seek constant information about safety and quality rules
- Drive & Live up to compass commitments & value
Job Classification
Industry: Hotels & RestaurantsFunctional Area:
Role Category: F&B Service
Role: F&B Service
Employement Type: Full time
Education
Under Graduation: BHM in Hotel Management, Diploma in Hotel Management, BHMCT in Hotel Management, B.A in Hotel ManagementPost Graduation: CA in CA, First Attempt, Second Attempt
Contact Details:
Company: Compass GroupLocation(s): Bengaluru
Keyskills: guest relations restaurant management cafe management bhm customer service restaurant cost control hospitality catering food costing hotel management inventory management communication skills
Similar positions
Compass Group
We are world's leading food and support Services Company with annual revenues of around £22 billion (~$31 Billion) inthe year to 30 September 2018. We deliver world-class food and support services in 50 countries around the world with6 Lakh great people delivering great service every day....
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in
