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Hiring for BPO - Customer Support @ Profile Enterprises

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 Hiring for BPO - Customer Support

Job Description

Customer Support Executive

Location: Hyderabad

Roles & Responsibility:

  • Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally
  • Answer any questions the customer may have about available products and services
  • Establish new customer accounts, recording account information on written forms or digitally
  • Listen to customer concerns and complaints with the goal of identifying the causes of the problem
  • Select appropriate responses to customer issues and work quickly to resolve them
  • Refer advanced cases to management for resolution, providing background information as necessary
  • Maintain and regularly update financial account information using computer software programs
  • Anticipate customer needs, following up with previous customers to offer reorders or additional services

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Hiring for BPO - Customer Support

Contact Details:

Company: Profile Enterprises
Location(s): Hyderabad

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₹ 1.0 - 1.5 Lakh/Yr

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