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Opening For Tele Customer Support - Birla @ Birla Edutech

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 Opening For Tele Customer Support - Birla

Job Description

We have an urgent opening for a Tele Customer Support at Birla Brainiacs LLP - Churchgate, Mumbai

Role description

  • To make the idea of excellent customer service seem less nebulous and more attainable
  • To build trust, maintain long term relationships with the customers and operate as the point of contact
  • To conduct calls to existing customers and enquire about the utilization of the product
  • To resolve the customer's queries by providing correct product information via phone, email and WhatsApp
  • Act as a bridge between the tech team and customer queries, making sure of a quick resolution

Skills 

Any Graduation. along with Having a keen interest and deep understanding of
the Indian education sector.

  • Interested in mentoring and guiding students.
  • Good interpersonal and presentation skills.
  • Passionate about changing the way millions of children learn globally.
  • Super energetic and driven to spread better learning.
  • Interested in speaking to, counselling and guiding students.
  • Fluent communication in English & Hindi.
  • Relevant experience in Tele-calling, Customer Support, Sales & Marketing.
  • Strong convincing skills.
  • Patience to handle conversations

Please note that the position would be on a contractual basis for a period of 1 year.

If interested kindly mail me your CV at ***@bi***********s.com

Kindly mention the following information in your mail.

Total Experience:- Relevant Experience:-

Current CTC:- Expected CTC:-

Notice Period:-


Current Location:-

Employement Category:

Employement Type: Contract
Industry: E-Learning
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Opening For Tele Customer Support - Birla

Contact Details:

Company: Birla Edutech
Location(s): Mumbai

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Birla Edutech

The Birla family has a legacy of nation building and understands the importance of a good education system. Birla Open Minds Limited - a Yash Birla Group company has embarked on a journey to revolutionize education in India, by becoming educational change agents to learners across all educational ...