Role & responsibilities We are looking for experienced and enthusiastic individuals for our International Voice Process team. The ideal candidate must have prior experience in handling international voice calls (inbound o...

About the JobWere looking for a Scheduling Specialist to work in partnership with both our Operations and Workforce Management Team to align the accuracy of original schedules to forecasted work volume. Reporting to the Manag...

About the JobWe are looking for an experienced Critical Incident and Problem Manager to join our IT Infrastructure team. This role is critical in ensuring the high availability and stability of our systems by driving the reso...

About the JobThe Service Desk Analyst will be responsible for delivering advanced technical support to end users at IntouchCX. The primary focus will be to resolve complex technical issues remotely, ensuring timely and effect...

About the JobWere looking for a Scheduling Specialist to work in partnership with both our Operations and Workforce Management Team to align the accuracy of original schedules to forecasted work volume. Reporting to the Manag...

About the JobWere looking for a Team Lead, Testing & Quality, to join our growing product development team and be responsible for owning, implementing, and executing test plans and test cases.As Team Lead, Testing & Q...

Role & responsibilities Handle inbound and/or outbound calls from international customers with professionalism and clarity.Possess a minimum of 1 year of experience in an international BPO voice process, demonstrating eff...

As SEO Manager, Demand Generation, You WillDevelop and execute SEO strategies to drive organic traffic and support demand generation campaigns across target markets.Conduct keyword research and competitive analysis to identif...

About the JobThe Software Development Team Lead will have an opportunity to be part of the growing Product Development team and will be responsible for making the team aligned for functionalities development, while developing...

About the JobIntouchCXs Global Marketing Department is looking for a strategic, positioning-led, and storytelling-focused Campaign Manager, Demand Generation who thrives in a high-growth, fast-paced B2B environment. Sounds li...

About the JobWe are revolutionizing the perception of customer service and are in need of your assistance. Currently, we seek a Financial Analyst responsible for analyzing and reporting financial data to executives to enhance...

About the JobWe are looking for a user-obsessed UX Designer who thrives on solving complex problems through thoughtful design. You will partner closely with Product Managers and stakeholders to create intuitive and elegant ex...

About the Role:Were looking for a Team Lead to supervise a group of Customer Service Representatives (CSRs). Your main job will be to guide the team, support their development, and make sure customers get excellent service ev...

We're Hiring: Financial Analyst Full-Time OpportunityAre you passionate about transforming data into strategic insights that drive real business impact? Were looking for a Financial Analyst with strong analytical skills an...

About the Job Were looking for a Manager, Software Development to join our growing product development team This is a great opportunity for a motivated leader to take ownership of project delivery and manage tasks to ensu...

About the JobIntouchCXs Global Marketing Department is looking for a strategic, positioning-led, and storytelling-focused Campaign Manager, Demand Generation who thrives in a high-growth, fast-paced B2B environment. Sounds li...

About the JobIntouchCXs Global Marketing Department is looking for a talented, hands-on, data-driven SEO Manager to lead our organic growth engine. If you thrive in a fast-paced, agile environment and love driving measurable ...

About the JobThe Business Analyst plays a crucial role in enhancing the efficiency of business operations, ensuring the successful progression of projects, and the seamless operationalization of business processes. The role i...

As Junior Analyst, FPA, You Will Perform daily audits of agent hours logged in our tracking systems against the scheduled time to ensure accuracy for billing purposes Systematically identify, investigate, and document va...