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Customer Care Executive @ Wipro

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Wipro  Customer Care Executive

Job Description

Job Title: Customer Support Associate (International Voice Process)

Job Description:
We are hiring freshers for a Voice Support role. The candidate will handle customer queries, provide resolutions, and ensure a seamless customer experience.

Key Responsibilities:

  • Handle inbound/outbound customer calls
  • Resolve customer queries in a timely manner
  • Maintain quality and customer satisfaction
  • Adhere to process guidelines and SLAs

Eligibility:

  • HSC / Graduate (Any stream)
  • Freshers can apply
  • Good communication skills
  • Comfortable with rotational shifts

Preferred Skills:

  • Basic computer knowledge
  • Customer-centric approach
  • Willingness to learn

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers

Contact Details:

Company: Wipro
Location(s): Pune

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Keyskills:   BPO Customer Service Customer Care International Voice Process Fresher Hiring Voice Process International BPO UK Process

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Wipro

Wipro Ltd (NYSE:WIT) is a global information technology, consulting and outsourcing company with 170,000+ workforce serving clients in 175+ cities across 6 continents. Wipro helps customers do business better by leveraging our industry-wide experience, deep technology expertise, comprehensive po...