System Software Support L2 Professional @ Sisl Infotech

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System Software Support L2 Professional

Sisl Infotech
3 - 7 years
Delhi, NCR
6 months ago
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Job Description

We are looking for a highly skilled and experienced System Software Support L2 professional to join our team at SISL Infotech Pvt. Ltd. The ideal candidate will have a strong background in system software support and excellent problem-solving skills.

Roles and Responsibility

Provide technical support and troubleshoot complex system issues.
Collaborate with cross-functional teams to resolve problems and enhance system performance.
Develop and implement solutions to improve system efficiency and reliability.
Conduct thorough analysis of system logs and debug code to identify root causes of issues.
Create detailed documentation of troubleshooting steps and resolutions.
Participate in on-call rotations for 24/7 support of critical systems.

Job Requirements

Bachelor's degree in Computer Science, Information Technology, or related field.
Proven experience in system software support with a focus on L2 support.
Strong knowledge of operating systems, networking protocols, and software development principles.
Excellent problem-solving skills and the ability to analyze complex issues and develop creative solutions.
Effective communication and collaboration skills, with the ability to work with technical and non-technical stakeholders.
Ability to work in a fast-paced environment with multiple priorities and deadlines.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Sisl Infotech
Location(s): Delhi, NCR

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Keyskills: tcp c++ python software development operating systems networking protocols system software networking technical support java linux microsoft windows software support troubleshooting data structures software engineering communication skills

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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Sisl Infotech

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System Software Support L2 Professional @ Sisl Infotech

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