We are Hiring: Oracle plsql Production Support
Experience : 2 to 5 years
Notice period : Only immediate to short joiners
Location : Chennai
*Note : Only chennai based profiles & immediate to short joiners will be contacted for further interview process.
Looking to build your career in a global banking environment? Join ITGP APS (Functions, Payment & Monetique) and be part of a team that ensures seamless performance of mission-critical applications.
Your Role
You will manage end-to-end application production support, ensuring stability, performance, and continuous improvement across systems.
Mandatory Primary skills :
Strong experience in Linux / Windows / AIX environments
Knowledge of SQL, MongoDB & scripting (Python/Bash/PowerShell)
Hands-on with ServiceNow, Autosys, monitoring tools (Dynatrace, Kibana, etc.)
Exposure to DevOps tools (GitLab, Jenkins, Ansible)
Familiarity with Docker, Kubernetes & Cloud platforms (IBM Cloud preferred)
Understanding of ITIL / ITSM frameworks
Key Responsibilities
Handle Incidents, Requests & Changes within defined application scope
Ensure SLA adherence and high-quality service delivery
Collaborate with global teams (Paris OPS, Infra, Security, Dev)
Perform root cause analysis and drive permanent fixes
Contribute to ITIL/ITSM processes, reporting, and continuous improvements
Support knowledge transfer & operational excellence initiatives
Skills & Expertise
What Were Looking For
Strong problem-solving & analytical mindset
Excellent communication & stakeholder management
Ability to work in a high-pressure, global support environment
A team player with a continuous learning attitude

Keyskills: linux support Ansible ITIL process Dynatrace Production Support Servicenow Powershell Cloud Platform Bash AutoSys Unix Commands Jenkins Ticketing Tools GitLab Python
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