System Software Support L1 @ Sisl Infotech

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System Software Support L1

Sisl Infotech
1 - 5 years
Delhi, NCR
6 months ago
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Job Description

We are looking for a highly skilled and experienced System Software Support L1 professional to join our team at SISL Infotech Pvt. Ltd. The ideal candidate will have a strong background in system software support and excellent problem-solving skills.

Roles and Responsibility

Provide technical support and troubleshoot complex system issues.
Collaborate with cross-functional teams to resolve customer complaints and enhance product quality.
Develop and implement process improvements to boost efficiency and productivity.
Analyze system logs and performance metrics to identify trends and areas for improvement.
Create documentation and training materials for customers and internal stakeholders.
Participate in on-call rotation for 24/7 support coverage.

Job Requirements

Bachelor's degree in Computer Science, Information Technology, or related field.
Proven experience in system software support with excellent problem-solving skills.
Strong knowledge of operating systems, applications, and networking protocols.
Excellent communication and interpersonal skills for effective collaboration with customers and teams.
Ability to work in a fast-paced environment with multiple priorities and deadlines.
Strong analytical and troubleshooting skills with attention to detail.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Sisl Infotech
Location(s): Delhi, NCR

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Keyskills: tcp application software c++ python operating systems networking protocols system software networking dbms technical support java linux microsoft windows software support troubleshooting data structures software engineering communication skills

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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Sisl Infotech

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System Software Support L1 @ Sisl Infotech

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