Chat / Email Support Executive @ TP

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Chat / Email Support Executive

TP
0 - 2 years
Mumbai
6 hours ago
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Job Description

Profile : Technical Customer Support (Chat Process)

Experience: 0 to 4 Years

Location : Mumbai , Thane

Mode : Work form Office ( 6 Days )

Shift : 24/7

Qualification : Graduation is Mandatory

Skills : Chat Process , Technical Support , Printer , Troubleshoot , Non Voice , Domestic.

Interview Mode : Virtual Round and Assessment

Role and Responsibilities

Handle Technical queries through Chat for Indian Based Customer.

Address customer queries, complaints, and service requests professionally.

Provide accurate information about products or services

.Maintain proper documentation of customer interactions in the system/CRM

.Ensure high levels of customer satisfaction and quality service

.Follow company policies, processes, and call quality standards.

Best Regards

Mohammad Waseem

Contact no : 7669451***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Back Office
Role: Back Office - Other
Employement Type: Full time

Contact Details:

Company: TP
Location(s): Mumbai

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Keyskills: Chat Process Blended Process Non Voice Process Technical Support Voice Process Bpo Non Voice Troubleshooting Web Chat Email Process Domestic Process

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₹ 1-4 Lacs P.A

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Your name (*)

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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TP

Petpooja is the largest next generation Point of Sale Software platform with the usage of more than 85,000+ outlets live across India. We are a Product base software company based out of Ahmedabad, Gujarat. The company is present in more than 145+ cities across India, with more than 1200+ employees...

Chat / Email Support Executive @ TP

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