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ADT Chat Support @ Artech Infosystems

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Artech Infosystems  ADT Chat Support

Job Description

    • Minimum (6 Months) or Fresher experiencenavigating multiple/concurrent digital chat interactions. 
    • Prior digital/call center experience preferred. 
    • Familiarity with Microsoft Office applications. 
    • Must possess excellent written and oral communication,listening, and comprehension skills. 
    • Typing Speed 30 WPM with 94% accuracy
    • Must possess effective time management and organizational skills. 
    • Stellar customer service skills and the ability to de-escalate customer frustration. 
    • Superior problem-solving skills and the ability to work independently and objectively. 
    • Dedication to the customer experience with the ability to build and maintain strong relationships. 
    • Team oriented and self-motivated. 

     

      

    Location- Kolkata

    NP-Immediate

    Graduates Mandatory- Regular

    CTC-2.53 LPA

    Shift Timing (Nightshift )

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: ADT Chat Support

Contact Details:

Company: Artech Infosystems
Location(s): Kolkata

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Keyskills:   chat process international bpo non voice process

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Artech Infosystems

ABOUT US : Artech Infosystem: Artech Infosystem is a global leader in providing intelligent business solutions. With a strong presence in the USA, Canada, India, and beyond, we specialize in Workforce Solutions, Managed Services, and Project Delivery. Our expertise spans across various indust...