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International Voice Process - Only For Immediate Joiner @ IntouchCX

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 International Voice Process - Only For Immediate Joiner

Job Description

We are hiring Customer Support Executives for an International Voice / chat Process.

If you have relavent experience in International Voice or chat can join immediately


Roles & Responsibilities:

  • Handle inbound/outbound calls with international customers
  • Provide accurate information and resolve customer queries effectively
  • Identify customer needs and promote relevant products/services when required
  • Deliver excellent customer service and maintain high customer satisfaction
  • Meet individual and team sales and performance targets
  • Maintain proper documentation of customer interactions in the system
  • Follow company policies, quality standards, and process guidelines

Eligibility Criteria:

  • Minimum 6 months of experience in International Voice or International Sales
  • Excellent communication skills in English
  • Comfortable working in Night/Rotational shifts
  • Flexible with split week offs as per business requirements
  • Strong customer handling and sales skills preferred

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   Us Voice Process International Voice International BPO

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₹ 2.5-5 Lacs P.A

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IntouchCX

IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.