Instructional Designer
- Concentrix
- 2 - 7 years
- Delhi, NCR
- 8 days ago
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Job Description
Role & responsibilities
ROLE: Content Developer
DESIGNATION: Content Developer
LOCATION: Gurgaon
YEARS OF EXPERIENCE: 3 - 5 Years
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
Role and Key Responsibilities:
- Develop training material as per the targeted audience/learner profiles to design tailored content using various instructional strategies.
Develop engaging and learner-centered content using tools such as Articulate 360, Vyond, and similar tools.
- Apply instructional design models (e.g., ADDIE, SAM, Blooms Taxonomy) to structure learning experiences across various modalitieseLearning, instructor-led, virtual, and blended.
- Create storyboards, scripts, assessments, facilitator guides, and job aids, etc.
- Collaborate with SMEs and project managers to ensure content accuracy, relevance, and deliver quality deliverables within defined timeliness.
- Incorporate SME/user feedback to continuously improve learning content.
- Ensure accessibility and inclusion in all content per WCAG or equivalent standards.
Preferred candidate profile
3-5 years of experience in instructional design for digital and blended learning
- Expertise in ADDIE and SAM models with strong storyboarding and content structuring skills
- Proficient in eLearning tools like Articulate 360, Vyond, Captivate, and Camtasia
- Skilled in developing interactive, learner-centered content
- Knowledge of accessibility standards (e.g., WCAG) for inclusive design
Job Classification
Industry: BPM / BPOFunctional Area / Department: Content, Editorial & JournalismRole Category: Content Management (Print / Online / Electronic)Role: Instructional DesignerEmployement Type: Full timeContact Details:
Company: ConcentrixLocation(s): Delhi, NCR
Keyskills: Articulate Storyline Instructional Design E-learning Storyboarding Articulate Content Development Captivate Storyline Instructing
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Concentrix
A wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), Concentrix is a leader in high-value global business services. It partners with its clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization, and business improvements. The global ...
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