Program Manager II, GTS Field
- Amazon
- 2 - 7 years
- Hyderabad
- 11 days ago
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Job Description
This role will create operational structure and change control for our quickly evolving landscape and provide strategic direction and subject matter expertise in determining investment prioritization for our business analytics and tech partners. You will work backwards to understand business requirements and use analytical skills to determine process improvements. You will utilize a range of analytical tools and techniques to build business reports, generate dashboards, create metrics to measure success and negotiate required tech features and their priority while driving process automation. Program Managers lead projects for cross-functional teams focused on the delivery of a new feature or services to amazon customers. They gather business requirements, document functional and technical specifications, identify appropriate technical processes needed, execute and manage large scale configurations through both manual and automated processes, assemble the right technology and business teams and develop the milestones and launch schedule to ensure timely and successful delivery of the new initiative for the expansion of amazon transportation network. Program Managers contribute cross-functional business and technical skills, assess and manage risks, measure and report on progress, anticipate and resolve bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs with the technical constraints. They rely heavily on influence over authority to drive project deliverables.Excellent communication skillsboth verbal and written as a Program Manager will be facilitating flow of information for stakeholders. Demonstrated ability to work in a team Proficiency in MS Office, Excel. Creative and analytical problem solver with a passion for operational excellence Should show high ownership and institute process improvements wherever needed Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools Must be able to handle escalations or variance in the information and provide resolutions to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. A natural curiosity and desire to learn. Demonstrated ability to own projects end-to-end and work on cross-functional teams 2+ years of program or project management experience 2+ years of working cross functionally with tech and non-tech teams experience2+ years of defining and implementing process improvement initiatives using data and metrics experience
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements 3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules
Job Classification
Industry: InternetFunctional Area / Department: Project & Program ManagementRole Category: Technology / ITRole: Program Manager - Technology / ITEmployement Type: Full timeContact Details:
Company: AmazonLocation(s): Hyderabad+ View Contact
Keyskills: Process automation Operational excellence Excel Project management Process improvement Business analytics GTS Subject matter expertise Stakeholder management SQL
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