Non SAP Service Delivery Manager @ Capgemini

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Non SAP Service Delivery Manager

Capgemini
12 - 14 years
Mumbai
4 days ago
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Job Description

Your Role
Total Experience12-14 Years LocationMumbai/Bangalore

End-to-end Project Governance: Monitor execution, resolve issues, manage scope/risks, and ensure high-quality, on-time delivery through structured reporting.

Stakeholder & Communication Management: Coordinate with global teams, conduct status/defect/risk meetings, and manage leadership communication.

Team Leadership & Mentoring: Guide teams on technology, architecture, delivery practices, and foster a unified direction and high-performance culture.

Operational Excellence: Drive productivity improvements, enforce process and quality controls, and support program planning, SOW creation, and milestone tracking.

Business Value Delivery: Champion business cases for change, support solution deployment, manage financials, and ensure continuous improvement in AMS/Development environments.

Your Profile

Leadership & Delivery Excellence: Strong experience managing multi-skilled, multi-location teams and Service Delivery Managers with proven C-level stakeholder management.

Financial & Operational Management: Expertise in budget planning, P&L ownership, contribution margin improvement, and operational efficiency through process rigor.

Transformation & Automation: Proven success driving sales initiatives, transformation programs, productivity improvement, and automation/industrialization.

Techno-Functional Strength: Hands-on understanding of SAP/ERP/Custom Apps/Oracle, with analytical skills, KPI definition, and cross-functional collaboration.

Tools & Methodologies: Advanced proficiency with MS Project/Excel/PowerPoint, JIRA, ServiceNow, and strong grounding in Agile/Scrum frameworks.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Project & Program Management
Role Category: Technology / IT
Role: IT Project Manager
Employement Type: Full time

Contact Details:

Company: Capgemini
Location(s): Mumbai

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Keyskills: service delivery erp sap oracle c sap erp analytical skills sales automation servicenow stakeholder management development environments team leadership leadership scrum agile architecture jira

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

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Capgemini

Capgemini is headquartered in Paris, France and operates in more than 40 countries. They are one of the worldâ€™s largest providers of Consulting, Technology, and Outsourcing. Above all, Capgemini is a people companyâ€” 120,000 people in North America, Europe, South America and the Asia ...

Non SAP Service Delivery Manager @ Capgemini

Home > Technology / IT