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Customer Support Executive @ Kochar Infotech

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 Customer Support Executive

Job Description

Handle incoming customer queries via call/Email.
Provide accurate information about products/services.
Troubleshoot basic customer issues and resolve them.
Maintain a professional and friendly tone.
Document conversations and ensure proper follow-up.

Required Candidate profile

Fresher and experienced both are eligible
Good communication skills
Graduation is mandatory
Quick Learner
Ability to work in fast paced environment

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Freshers

Contact Details:

Company: Kochar Infotech
Location(s): Noida, Gurugram

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Keyskills:   Inbound Voice Process Customer Service Voice Process Inbound Process Blended Process Inbound Customer Service Handling Customer Queries Inbound Calls Customer Care Query Resolution Voice Support Domestic Process

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₹ 2-3 Lacs P.A

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Kochar Infotech

Kochar Infotech Limited Kochar Infotech Ltd. is a technology company helping enterprises achieve Digital Transformation in Customer Experience & Business Efficiency. We are a team of 2500+ Solution Providers, serving clients in over 20 countries. Our Clients include International Brands su...