We are looking for a skilled French Language Expert based in Hyderabad to support business operations through high-quality French language communication. The role involves interacting with French-speaking customers/clients, handling written and verbal communication, and supporting internal teams as required. The candidate should be flexible to work in rotational shifts with rotational weekly offs. Key Responsibilities Handle French language communication via email, chat, or voice (as per process requirement) Translate and interpret content from French to English and English to French accurately Provide customer or client support while ensuring high levels of quality and professionalism Understand and follow process guidelines, SLAs, and quality standards Maintain accurate records and documentation of interactions Collaborate with internal teams to resolve queries efficiently Meet productivity, quality, and compliance metrics Required Skills & Qualifications Proficiency in French language (written and spoken) B2 / C1 / C2 level preferred Good command of English language
Bachelors degree in any discipline (preferred) Strong communication and comprehension skills Basic computer knowledge (MS Office, email tools, CRM systems)
Willingness to work in rotational shifts and rotational week-offs Currently based in or willing to relocate to Hyderabad Preferred Experience 05 years of experience in BPO, KPO, customer support, translation, or language process
Prior experience working with international clients or multilingual processes is an advantage Additional Requirements Flexibility to work on weekends and holidays as per business needs Strong attention to detail and problem-solving skills Ability to work independently as well as in a team environment What We Offer Competitive salary package Exposure to international processes Professional growth and learning opportunities Inclusive and multicultural work environment Benefits:
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Keyskills: French Language German Language B2 B1 French Translation
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