Urgent hiring For Learning & Development -Asst Manager/ Team Manager
- SahasyaGlobal
- 7 - 12 years
- Pune
- 2 months ago
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Job Description
Job Description
Job Title: Assistant Manager Learning & Development (AM & L&D)
Location: Pune
Work Mode: Work from Office
Experience : 4 - 6 years of experience in L&D, with strong facilitation and stakeholder management skills.
Interview mode: Onsite
Working days : 5 Working days and 2 Week offs
Role Type: Permanent
Job Overview:
The Assistant Manager L&D is responsible for driving learning initiatives across the division, ensuring effective facilitation, process training support, stakeholder engagement, and continuous development for both trainers and employees. This role focuses on delivering impactful training programs, managing trainer performance, and fostering a culture of learning and innovation.
Key Responsibilities:
Primary Responsibilities
Facilitation
- Conduct Insurance Domain training for new hires.
- Deliver inhouse TTT sessions for identified trainers.
- Facilitate Systems Training, Workflow Training, and Business Training workshops for learning continuity.
- Build and manage the Process Trainer Pool.
- Conduct need-based training such as Induction, behavioral training for PA/SPA, culture training, and ad-hoc sessions.
Process & Team Support
- Identify and confirm selection of process trainers.
- Review and finalize training plans with trainers/Sr. Trainers.
- Observe process trainings for flagged batches and share observations.
- Conduct monthly catch-ups with process trainers to address challenges.
- Highlight red flags (poor performers, slow learners, trainer issues) to stakeholders.
- Maintain timely and accurate reports on process trainings.
- Collaborate with Ops Quality teams for learning sustenance.
- Ensure timely Knowledge checks and score sharing.
- Conduct orientation sessions on L&D policies and guidelines.
- Administer refresher training and monitor certification performance.
Communication
Ensure timely communication of training activities to internal and external stakeholders.
Stakeholder Management
- Act as the primary point of contact for the division.
- Conduct monthly connects, capture MoM, and share action plans.
- Manage TNA, TNI, ROI and route to relevant L&D teams.
- Market learning programs (Domain Exams, L&D initiatives) within the division.
- Present periodic updates to operations.
Performance Management
- Groom team members through goal setting, check-ins, career development, and evaluations.
Reporting
- Maintain and ensure accuracy of all training-related reports
- Proficient in Microsoft Office Suite
2. Continued Learning
- A strong commitment to continued learning, including staying updated on industry trends, acquiring new skills, and pursuing certifications relevant to the function. The incumbent should proactively engage in cross-functional learning opportunities and demonstrate adaptability to evolving business needs.
3. Innovation
- Identify, improve, and standardize processes.
- Contribute to projects and initiatives to enhance learning effectiveness.
4. Behavioral Expectations
- Demonstrate accountability and follow through on commitments with minimal supervision.
- Communicate policy changes positively and professionally.
- Collaborate effectively and foster team spirit.
- Plan leaves in advance, considering business requirements.
- Be flexible to work extended hours when required.
Qualifications & Skills
- Graduate/Postgraduate in HR, Psychology, or related field.
- 4 - 6 years of experience in L&D, with strong facilitation and stakeholder management skills.
- Expertise in insurance process training, behavioral training, and learning program design.
- Strong communication, analytical, and reporting skills.
- Ability to manage multiple
****Reference are highly appreciated****
For more details
Contact No: 8886600*** / 8886600***
Share cv to: su*******s@sa**********l.com / ku*******r@sa**********l.com
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Teaching & TrainingRole Category: Corporate TrainingRole: Corporate Training - OtherEmployement Type: FreshersContact Details:
Company: SahasyaGlobalLocation(s): Pune
Keyskills: Training And Development Insurance Domain Learning And Development Team Handling Process Training General Insurance Property And Casualty Insurance Knowledge on insurance Relationship Management People Management Skills Us Insurance Training Management
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SahasyaGlobal
InfoGrowth Private Limited, established in 2020 and headquartered in Hyderabad, specializes in Digital Marketing, IT Managed Services, Cloud Services, Software Development, IT Consulting, BPO Services, Customer Support, and Staffing Solutions.
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