Service Specialist @ OYO

Home > Sales Support & Operations

Service Specialist

OYO
2 - 5 years
Haldwani
4 months ago
Email to a friend
Report this job

Job Description

Role & responsibilities

Visiting 3-4 properties daily from the assigned portfolio (based on D-1 CID and high EC, and high check-out)
Check for hygiene & cleanliness (focusing on room level hygiene) while doing property cleanliness audits (PCA)
Training PM & property staff on basic aspects of hygiene, cleanliness & how to take ratings on Oyo & OTA platforms
Sharing and solving for Daily stuck on the group and with the RL
D-1 CID and D-1 EC cases RCA analysis
Meet 4-5 guests during visit to understand concerns and minimize customer escalations

Preferred candidate profile

Minimum 2 to 5 years experience in operations
Experience in hospitality and /or travel industry would be an added advantage

Job Classification

Industry: Travel & Tourism
Functional Area / Department: Sales & Business Development
Role Category: Sales Support & Operations
Role: Sales Support & Operations - Other
Employement Type: Full time

Contact Details:

Company: OYO
Location(s): Haldwani

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: Operational Support Customer Escalation Operations

Job seems aged, it may have been expired!
Fraud Alert to job seekers!

₹ Not Disclosed

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Similar positions

Service Specialist- Intern

OYO

0 - 2 years

Amritsar

6 days ago

₹ Not Disclosed

Renewal Specialist

Sophos

3 - 8 years

Remote

25 days ago

₹ Not Disclosed

Sales Operations Specialist

Thomson Reuters

3 - 6 years

Hyderabad

1 month ago

₹ .5-12 Lacs P.A.

Application Specialist

Siemens

5 - 10 years

Mumbai

1 month ago

₹ Not Disclosed

OYO

OYO is a global platform that empowers entrepreneurs and small businesses with hotels and homes by providing full stack technology that increases earnings and eases operations. Bringing affordable and trusted accommodation that guests can book instantly.

Service Specialist @ OYO

Home > Sales Support & Operations