Service Specialist @ OYO

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Service Specialist

OYO
2 - 5 years
Haldwani
2 months ago
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Job Description

Role & responsibilities

Visiting 3-4 properties daily from the assigned portfolio (based on D-1 CID and high EC, and high check-out)
Check for hygiene & cleanliness (focusing on room level hygiene) while doing property cleanliness audits (PCA)
Training PM & property staff on basic aspects of hygiene, cleanliness & how to take ratings on Oyo & OTA platforms
Sharing and solving for Daily stuck on the group and with the RL
D-1 CID and D-1 EC cases RCA analysis
Meet 4-5 guests during visit to understand concerns and minimize customer escalations

Preferred candidate profile

Minimum 2 to 5 years experience in operations
Experience in hospitality and /or travel industry would be an added advantage

Job Classification

Industry: Travel & Tourism
Functional Area / Department: Sales & Business Development
Role Category: Sales Support & Operations
Role: Sales Support & Operations - Other
Employement Type: Full time

Contact Details:

Company: OYO
Location(s): Haldwani

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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OYO

UTTAM TOYOTA, one of Toyotaâ‚¬â„¢s leading Dealer Partners in India offers the unique Toyota combination of world class products and unmatched buying and service experience to its customers. Currently UTTAM TOYOTA operates through its facilities located at Delhi, Noida &amp;amp; Ghaz...

Service Specialist @ OYO

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