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Assistant Manager/ Deputy Manager- Mod Sales, Gurgaon @kone Elevators @ Kone

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 Assistant Manager/ Deputy Manager- Mod Sales, Gurgaon @kone Elevators

Job Description

Position: - Assistant Manage/Deputy Manager, Modernization Sales

Job Location: - Gurgaon


Purpose: The modernization sales and operations proactively generates leads with existing customers and together with maintenance farmer (if separated) decides the most optimal approach from the customer perspective. He/she sells all modernizations, full replacements, Advanced People Flow Solutions, and other digital solutions. He/she supports customer budgeting with Asset Management Planning.


Responsibilities and Key Activities

Customer relationship management

  • Proactively develops and creates customer relationships in his/her area of responsibility.
  • Is accountable for developing KONE position in his/her customer base or market area.
  • Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling)
  • Ensures customer satisfaction and solving complaints with the rest of the KONE team
  • Documents the customer and contact information, maintains customer data
  • Promotes asset management plans with customers to support budgeting

Sell

  • Proactively generates opportunities from existing customer base
  • Collaborates with maintenance team for leads (maintenance technicians)
  • Is accountable for leads, opportunities, orders / contracts to meet the sales budget and pricing targets. Follows up leads from campaigns
  • Is accountable for finding customer needs and that KONEs solution matches with the needs
  • Is responsible for pricing using the approved tendering tools, and for optimizing prices and discounts within his/her authority
  • Validates that the contents of the contract are in line with the negotiation process outcome
  • Maintains full information of opportunities, tasks and visits, keeps sales funnel data up-to-date
  • Responsible for timely and accurate reporting in CRM
  • Responsible for gathering relevant information about market and competitors from the field
  • Supports the finance function in money collection.
  • Is responsible for the account over the entire sell process
  • Is accountable for ensuring decision to tender (Gate 2) by Gate approver (for example based on discount authorities)
  • Is accountable for the project/order until Order Booking
  • Drives execution of her/his individual sales plan.

Job Classification

Industry: Building Material
Functional Area / Department: Sales & Business Development
Role Category: Enterprise & B2B Sales
Role: Branch Sales Executive
Employement Type: Full time

Contact Details:

Company: Kone
Location(s): Noida, Gurugram

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Keyskills:   Sales Elevator Sales sales engineer MOD Sales Elevators Elevator Service modernisation

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Kone

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