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Customer Support Executive @ Teleperformance

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 Customer Support Executive

Job Description

We are looking for a highly skilled and customer-focused individual to join our team as a Customer Support Executive in an international setting. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment.

Roles and Responsibility
  • Handle customer inquiries and resolve issues professionally and courteously.
  • Provide timely and accurate information about products or services.
  • Use problem-solving skills to address complex customer complaints.
  • Collaborate with internal teams to enhance customer experience.
  • Maintain high product knowledge to effectively support customers.
  • Consistently meet or exceed performance targets and quality standards.
Job Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a dynamic and changing environment.
  • Strong problem-solving and analytical skills.
  • Proficient in using computer systems and software applications.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and organizational skills.
  • Any graduate can apply for this position.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Teleperformance (TP)
Location(s): Hyderabad

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Keyskills:   Support Executive communication and interpersonal skills analytical skills customer support customer experience communication skills

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Teleperformance

https://www.teleperformance.com