Customer Support Executive (Hindi) Mumbai @ 2coms

Greetings, 

We are hiring  Freshers and experienced candidates  for a multinational transportation company, Work From Of***e@Mu***i -Kurla West

About The Client

Our client is a tech company that connects the physical and digital worlds to help make movement happen at the tap of a button.

Job Description:

You'll be expected to help onboard new driver-partners, provide exceptional support, and quickly adapt to an ever-growing business. You have retail or customer service experience and are an effective communicator with the ability to interact with partners. You have a passion for helping and empowering others and are good at quickly and efficiently troubleshooting problems. And if you don't know the answer, you know where to look and who to ask. You are personable, highly organized, and a patient teacher. You are self-motivated and a great team player. This is a temporary, contract role with the potential for extension. WHAT YOU'LL DO: Deliver 5-star, in-person support for our partners. Walk new drivers through onboarding and all the tools to be successful drivers. Resolve driver issues and questions. Stay on top of processes and tools. Work with the Driver Operations team to streamline procedures.

S alary-  NTH: 17k + 4k Variable pay + Performance based incentives

Shift- Day

Working days- Rotational 6 days working

Mode of work- Work from office 

Mode of Interview- Virtual