Bilingual Customer support - French and English @ IntouchCX

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Bilingual Customer support - French and English

IntouchCX
0 - 3 years
Hyderabad
2 days ago
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Job Description

We are hiring a French Backend Process Executive to support internal backend operations involving non-voice tasks. The role requires handling data, documentation, and email communication in French while ensuring accuracy and adherence to process guidelines.

Key Responsibilities:

Roles and Responsibilities

Perform backend / non-voice operations in French & English
Handle email communication and documentation in French & English
Process data and update internal systems accurately
Review and validate reports and records
Follow SOPs and meet defined SLAs
Coordinate with internal teams for task completion
Maintain data confidentiality and quality standards

Eligibility & Skill Requirements:

French language proficiency: B1 or B2 level (mandatory)

Good written communication skills in French & English
Basic computer skills (MS Excel, Word, Email tools)
Strong attention to detail and time management skills
Comfortable working in rotational shifts
Experience & Compensation:

Freshers: Up to 6 LPA (CTC)

Experienced candidates: Up to 6.5 LPA (CTC)

Why Join Us:

Stable role in a global operations environment
Transport facility with 2-way cab
Opportunity to work with international clients

Interested candidates can reach out to below mentioned contact details.

Email ID: aa*************r@in******x.com
Contact: 8247252***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Back Office
Role: Back Office Operations
Employement Type: Freshers

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills: French Language B2 French English Language B1

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₹ 5-6.5 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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IntouchCX

IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.

Bilingual Customer support - French and English @ IntouchCX

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