Bpo Executive
- Wroots Global
- 50 Positions
- Bengaluru
- 2 months ago
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Job Description
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Handle incoming customer calls in Hindi and English.
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Listen to customer queries and provide relevant information or support.
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For Outbound Calls
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Make outbound calls to customers for sales, follow-ups, reminders, or surveys.
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Explain products/services clearly in both languages
Required Skills & Qualifications
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Excellent communication skills in Hindi and English (spoken and written).
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Basic computer knowledge (typing, MS Office, CRM tools).
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Ability to handle pressure and work in a fast-paced environment.
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Strong listening, problem-solving, and customer service skills.
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Minimum education: 12th Pass / Graduate.
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Prior call center experience is an advantage but not mandatory.
Preferred Qualities
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Positive attitude and polite telephone manners.
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Ability to communicate clearly and confidently.
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Quick learner and adaptable to new processes.
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Team player with a customer-first approach
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Key Responsibilities
For Inbound Calls
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Service (Domestic)Functional Area: Not SpecifiedRole/Responsibilies: Bpo ExecutiveContact Details:
Company: Wroots GlobalLocation(s): Bengaluru
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