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Customer Support @ Wroots Global

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 Customer Support

Job Description

    Customer Service Executive KreditBee (Immediate Hiring)

    Location: Tin Factory, Bangalore
    Salary: Freshers: Up to 18,000 | 2+ Years Experience: Up to 27,000
    Languages: English+ Hindi (Mandatory) 
    Job Type: Full-Time | Voice Process


    Job Summary

    KreditBee is hiring Customer Service Executives for its voice-based customer support team. Candidates must be fluent in Hindi and able to manage customer queries professionally.


    Key Responsibilities (Brief)

    • Handle inbound & outbound customer calls

    • Resolve customer queries and provide accurate information

    • Update and maintain call logs & customer records

    • Ensure customer satisfaction and meet quality KPIs


    Skills Needed (Brief)

    • Fluent in Hindi (mandatory) + English

    • Strong communication & listening skills

    • Customer handling and problem-solving ability

    • Basic computer knowledge

    • Polite, professional, and patient attitude


    Candidate Requirements

    • Education: 12th Pass / Graduate

    • Experience:

      • Freshers: Up to 18,000

      • 2+ Years Experience: Up to 27,000

    • Comfortable with voice support and customer interaction


    Salary & Benefits

    • Competitive salary

    • Performance-based incentives

    • Attendance & quality bonuses

    • Career growth opportunities in fintech


    Location

    Tin Factory, Bangalore
    (Convenient for KR Puram, Baiyappanahalli, CV Raman Nagar, RM Nagar)

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Customer Support

Contact Details:

Company: Wroots Global
Location(s): Bengaluru

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Keyskills:   domestic bpo support customer handling customer customer service center voice process voice care hindi bangalore

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Wroots Global

Wroots Global Private Limited