Technical Support Executive
- Skilllabs Resource
- 1 Positions
- Mohali, Chandigarh
- 1 month ago
- Email to a friend
- Report this job
Job Description
- Respond to customer queries and issues through phone, email, and chat in a timely and professional manner.
- Provide accurate and detailed product/service information to customers.
- Handle customer complaints, provide appropriate solutions and follow up to ensure resolution.
- Maintain a positive, empathetic, and professional attitude at all times.
- Record customer interactions and transactions in the system.
- Freshers are welcome.
- Excellent communication skills (both written and verbal).
- Strong problem-solving and multitasking abilities.
- A positive attitude with the ability to handle stressful situations calmly.
- Good time management skills.
Job Title: Technical Support Executive
Location: Mohali sec66
Job Type: Full-time
Qualification: Graduation and Undergrad Both can apply
Job Summary:
As a Technical Support Executive, you will be the first point of contact for our customers, providing assistance and resolving issues. You will be responsible for maintaining positive relationships with our customers by delivering high-quality support through various communication channels, including phone, email, and chat.
Key Responsibilities:
Skills and Qualifications:
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Service (Domestic)Functional Area: Not SpecifiedRole/Responsibilies: Technical Support ExecutiveContact Details:
Company: Skilllabs ResourceLocation(s): Mohali, Chandigarh+ View Contact
Keyskills: international bpo voice process fresher
Fraud Alert to job seekers!
₹ 0 to 1 Yr
Similar positions
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in