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Customer Care Executive (English & Hindi) @ Personal Network

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 Customer Care Executive (English & Hindi)

Job Description

    Greetings from Personal Network!

    Top MNC Hiring Domestic Customer Support (Voice Process)

    Position: Customer Support Associate Voice Process
    Process: Domestic Voice Customer Support
    Shift: Day Shift Only
    Location: Bangalore

    Kickstart your career with a reputed multinational company!
    We are looking for enthusiastic and customer-oriented individuals to join our Domestic Voice Process team. If you possess excellent communication skills and enjoy assisting customers, this is an exciting opportunity to work in a professional MNC environment with excellent growth prospects.

    Key Responsibilities

    • Handle inbound and outbound calls from domestic customers

    • Address customer queries, complaints, and service issues promptly and effectively

    • Provide accurate and relevant information about products and services

    • Maintain courteous and professional communication at all times

    • Record and update customer details accurately in the system

    • Meet key performance metrics such as call quality, first-call resolution, and CSAT scores

    Job Requirements

    • Experience: 0 to 2 years in BPO / Customer Support / Voice Process

    • Excellent communication skills in English and Hindi

    • Comfortable working in rotational day shifts

    • Basic computer knowledge and good typing speed

    • Positive attitude and eagerness to learn

    Immediate Contact

    Nithin: 98hidden_mobile5
    Nihal: 73hidden_mobile9
    Priya: 76hidden_mobile4

    Join a leading MNC and begin your journey in Customer Support today!

    Best Wishes,
    Team Personal Network

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Customer Care Executive (English & Hindi)

Contact Details:

Company: Personal Network.
Location(s): Bengaluru

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Keyskills:   customer service customer care voice process domestic bpo bpo voice voice customer support call center

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Personal Network

Nine years in the recruitment business, we have consistently maintained the highest standards, meeting our clients' requirements to their complete satisfaction. Over the years, we have gained an intimate understanding of the IT milieu and the unique demands it makes on its people. Our venture into...