Greetings from Personal Network!
Position: Customer Support Associate Voice Process
Process: Domestic Voice Customer Support
Shift: Day Shift Only
Location: Bangalore
Kickstart your career with a reputed multinational company!
We are looking for enthusiastic and customer-oriented individuals to join our Domestic Voice Process team. If you possess excellent communication skills and enjoy assisting customers, this is an exciting opportunity to work in a professional MNC environment with excellent growth prospects.
Handle inbound and outbound calls from domestic customers
Address customer queries, complaints, and service issues promptly and effectively
Provide accurate and relevant information about products and services
Maintain courteous and professional communication at all times
Record and update customer details accurately in the system
Meet key performance metrics such as call quality, first-call resolution, and CSAT scores
Experience: 0 to 2 years in BPO / Customer Support / Voice Process
Excellent communication skills in English and Hindi
Comfortable working in rotational day shifts
Basic computer knowledge and good typing speed
Positive attitude and eagerness to learn
Nithin: 98hidden_mobile5
Nihal: 73hidden_mobile9
Priya: 76hidden_mobile4
Join a leading MNC and begin your journey in Customer Support today!
Best Wishes,
Team Personal Network

Keyskills: customer service customer care voice process domestic bpo bpo voice voice customer support call center
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