Branch Manager - Haveri
- Krazybee Services
- 5 Positions
- Haveri
- 2 months ago
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Job Description
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Drive branch sales for the LAP product through direct sourcing, channel partners, and cross-sell opportunities.
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Identify and develop relationships with DSAs, connectors, and builders to generate quality leads.
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Ensure achievement of monthly and quarterly disbursement targets.
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Track market trends and competitor activities to design effective local sales strategies.
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Conduct initial credit appraisal of LAP proposals to ensure quality sourcing.
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Maintain portfolio health by monitoring repayment behavior and early warning signals.
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Ensure all files adhere to company credit and documentation policies.
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Coordinate with credit, legal, and technical teams for smooth processing and timely disbursal.
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Oversee day-to-day branch functioning, ensuring smooth operations and adherence to SOPs.
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Ensure KYC, AML, and audit compliance as per company guidelines.
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Handle customer documentation, loan agreements, and ensure safe record-keeping.
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Manage, mentor, and motivate branch staff including sales officers, credit officers, and operations executives.
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Conduct regular performance reviews, set KRAs, and ensure alignment with organizational goals.
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Organize product and process training sessions for the branch team.
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Ensure superior customer experience by providing prompt service and resolution of queries.
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Maintain strong relationships with key customers to enhance retention and referrals.
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Manage escalations effectively and ensure service quality standards are met.
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Monthly & quarterly LAP disbursement targets
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Portfolio quality (Delinquency, NPA levels)
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Lead-to-disbursement conversion ratio
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Customer satisfaction & retention scores
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Audit & compliance scores
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In-depth knowledge of LAP, mortgage, and secured lending products
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Strong understanding of credit assessment and documentation
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Excellent leadership, negotiation, and interpersonal skills
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Analytical and decision-making capabilities
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Proficiency in MS Office and loan management systems
Job Purpose
To lead and manage branch operations with a focus on achieving sales, portfolio quality, and profitability targets for the Loan Against Property (LAP) product. The Branch Manager is responsible for driving business growth, maintaining strong customer relationships, ensuring operational efficiency, and managing credit risk at the branch level.
Key Responsibilities
1. Business Development & Sales
2. Credit & Risk Management
3. Branch Operations & Compliance
4. Team Leadership & Development
5. Customer Relationship Management
Key Performance Indicators (KPIs)
Skills & Competencies
Employement Category:
Employement Type: Full timeIndustry: NBFC ( Non Banking Financial Services )Role Category: Sales / BDFunctional Area: Not SpecifiedRole/Responsibilies: Branch Manager - HaveriContact Details:
Company: Krazybee ServicesLocation(s): Haveri
Keyskills: property sales process sales management team management lap loans
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