Customer Service Representative @ Career Values

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Customer Service Representative

Career Values
15 Positions
4 months ago
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Job Description

Banking Profile
Handling of inbound calls received from customers enquiring on their account, product or process related information.
Service customers on their Banking related enquiries.
To meet the Customer Satisfaction Parameters and meet the defined service standards.
Satisfactorily resolve queries and complaints received from customers.
Adherence to Phone Banking Process & Audit guidelines.
Cross selling of the Banks products identified for cross-sell eg: Assets, TPP, Card products, Fixed Deposits, other Liability products & other service related products.
Complete and accurate maintenance of customer interactions in CRM system/ other systems as defined from time to time.

Employement Category:

Employement Type: Full time
Industry: Banking
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Customer Service Representative

Contact Details:

Company: Career Values
Location(s): Dombivali,

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Keyskills: communication skills calling sales

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Your name (*)

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Career Values

ICC Group is a chain of organizations having various divisional industries like E commerce / Logistics . the company is having its existence from 40 years having HO in India & USA.

Customer Service Representative @ Career Values

Home > Customer Service (Domestic)