Greetings from Personal Network!
Top MNC Hiring Domestic Customer Support (Voice Process)
Position : Customer Support Associate Voice Process
Process : Domestic Voice Customer Support
Shift : Day Shift Only (No Night Shifts)
Location : Bangalore
Kickstart your career in a leading MNC!
A reputed multinational company is hiring Customer Support Associates for its Domestic Voice Process team. If youre a fluent communicator and enjoy helping people, this is your opportunity to work in a professional environment with great growth potential.
Handle inbound and outbound calls from domestic customers
Address queries, complaints, and service issues in a timely manner
Provide accurate product/service information
Maintain professional and courteous communication at all times
Record and update customer details in the system
Meet performance metrics such as call quality, resolution rate, and CSAT
Experience: 0 - 4 years in BPO / Customer Support / Voice Process
Good communication skills in English and regional languages (Hindi/Kannada preferred)
Comfortable working in rotational day shifts (No night shifts involved)
Basic computer knowledge and typing skills
A positive attitude and willingness to learn
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Best wishes from Personal Network!

Keyskills: bpo customer care domestic calling customer support telecalling voice process domestic bpo customer satisfaction csr
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